Privacy policy

K°RE42 – PRIVACY POLICY

K°RE42 respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how your information is collected, used, and safeguarded when you access or use our website.

By using the website or placing an order, you confirm that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect and process the following categories of personal data:

  • identity information (such as name)
  • contact information (email address, phone number)
  • billing and delivery details (address information)
  • transaction data (order details, purchase history)
  • payment information (processed securely via third-party providers)
  • communications (including customer service enquiries)
  • technical data (IP address, browser type, device information)
  • usage data (interactions with the website)

2. How We Use Your Information

Your personal data is used to:

  • process and fulfil orders
  • arrange delivery and logistics
  • communicate order confirmations and updates
  • provide customer support
  • improve website functionality and user experience
  • detect, prevent, and investigate fraud or misuse
  • comply with legal and regulatory obligations
  • send marketing communications where you have provided consent

3. Legal Basis for Processing

We process personal data where necessary for:

  • the performance of a contract (processing your order)
  • compliance with legal obligations
  • legitimate business interests, including fraud prevention and service improvement
  • marketing communications, where consent has been given

4. Sharing of Information

We may share your personal data with trusted third parties where necessary to operate the business, including:

  • payment service providers
  • delivery and logistics partners
  • website hosting and e-commerce platforms (including Shopify or equivalent)
  • analytics providers
  • marketing and advertising platform
  • All third parties are required to process your data securely and only for specified purposes.

5. International Transfers

Your personal data may be transferred to and processed in jurisdictions outside the UAE where our service providers operate. Where this occurs, we take reasonable steps to ensure that your data is protected in accordance with this Privacy Policy.

6. Data Retention

Personal data is retained only for as long as necessary to:

  • fulfil the purposes outlined in this Policy
  • comply with legal and regulatory requirements
  • resolve disputes
  • enforce contractual rights

7. Data Security

K°RE42 implements appropriate technical and organisational measures to safeguard personal data against unauthorised access, disclosure, alteration, or destruction.

While we take reasonable steps to protect your information, no method of transmission or storage is completely secure.

8. Your Rights

Subject to applicable law, you may have the right to:

  • request access to your personal data
  • request correction of inaccurate or incomplete data
  • request deletion of your personal data
  • object to or restrict certain types of processing
  • withdraw consent for marketing communications at any time

Requests may be submitted by contacting support@kore42.com

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • operate and maintain the website
  • analyse traffic and user behaviour
  • improve functionality and performance
  • personalise content and advertising

You may manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.

10. Third-Party Links

The website may contain links to third-party websites. K°RE42 is not responsible for the privacy practices or content of those external sites.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on the website.

12. Contact

For any questions regarding this Privacy Policy or your personal data, please contact: support@kore42.com

 Cookie Banner

We use cookies to improve your experience, analyse traffic, and personalise content. By continuing to use this site, you agree to our use of cookies. For more information, please refer to our Privacy Policy.